Results-driven PM with 7 years leading 0→1 and growth products at SaaS companies. I turn ambiguous problems into shipped products that move revenue metrics.
jordan@kimpm.co
linkedin.com/in/jordankim
San Francisco, CA
Open to Senior PM roles
Experience
Linear
Jan 2023 — Present
Senior Product Manager — Growth
Led activation redesign that increased free-to-paid conversion rate from 4.2% to 7.8% (+85% lift)
Owned the onboarding product area, reducing time-to-value from 14 days to 4 days
Launched annual plan promotions that drove 32% of Q3 revenue; highest-impact quarter in company history
Managed a team of 6 engineers and 2 designers across 3 concurrent workstreams
Figma
2020 — 2023
Product Manager II — Collaboration
Shipped multiplayer cursor presence feature adopted by 89% of active teams within 30 days
Defined and shipped FigJam's commenting system from concept to GA in 4 months
Drove 40% reduction in support tickets through redesigned permissions UX
Intercom
2018 — 2020
Associate Product Manager
Launched Inbox Smart Suggestions, reducing average handle time by 22%
Ran 40+ A/B experiments; developed company's first experimentation playbook